Deposits
Deposits can be charged at the time of booking for any trip with any of our captains. Typically, deposits are $500 with an additional $15 convenience fee added to it as well. We will not accept mailing a check to us for payment of your deposit, will be emailed an invoice through our Square Point Of Sale system and you’ll pay it with a card through your email. If a trip is cancelled outside of 30 days the deposit can be refunded or moved to a reschedule date with no penalty. If a trip is cancelled within 30 days the deposit will be forfeited.
Cancellation Fee
If a trip is cancelled inside of 30 days a Cancellation fee may be requested from the customer, the cancellation fee is $350 per boat, per day and can either be paid with card over the phone or through an Invoice emailed to the customers. If a customer chooses not to pay the cancellation fee they will lose the ability to book with us in the future.
Card on File
If a customer is asked to put a card on file to reserve their trip, they can expect the card to be charged for 25% of the total trip price agreed upon at the time of booking as the deposit to hold the date. If the trip is cancelled inside of 10 days the Card On File will be charged the remaining 75% outstanding balance.